About Us

Who We Are

Based in Eau Claire, Wisconsin, we are a locally-owned and operated business. Open 7 days a week to serve our customers and veterans with a wide variety of military gear, including customized nametapes, dog collars and leashes, made on-site in our store!

Some features include:

  • Over 50 fabric choices
  • Over 30 thread colors
  • 300+ Logos to choose from including military ranks in all branches
  • Military approved fabric and thread
  • Your order is shipped within 48 hours guaranteed!


Store Telephone:      715-833-1942
Embroidery Hotline:  715-598-1543

DOG COLLAR WARRANTY

WARRANTY: 30 DAYS FROM PURCHASE

  • CUSTOMER CAN RETURN AT THEIR COST, WE WILL FIX THE BUCKLE, AND STITCH IT BACK TOGETHER AS BEST WE CAN. WE PAY THE RETURN FREIGHT AND ALTERATION.

 

 

AFTER THE 30 DAYS, AND UP TO 6 MONTHS FROM DATE OF PURCHASE:

 

  • CUSTOMER CAN RETURN IT AT THEIR COST, MUST INCLUDE A $15.00 CHECK, FOR RETURN POSTAGE AND ALTERATION FEE, WE WILL STITCH IT BACK TOGETHER AS BEST WE CAN. An Additional $8.00 outside the U.S.

 

**NO WARRANTY ON ITEMS DAMAGED BY THE ANIMAL, EXAMPLE:  CHEWS THROUGH THE FABRIC, CUSTOMER CUT THE FABRIC ETC, ETC…. IF THAT’S THE CASE WHEN WE RECEIVE THE DAMAGED PRODUCT, WE WILL NOT FIX IT AND THEY WILL NOT BE GETTING IT BACK IF THEY DIDN’T SEND THE $6.00 CHECK.** $8.00 outside the U.S.

FAQ: